Frequently Asked Questions

MAC International specialises in pressure washers, floorcare solutions, and a wide range of cleaning equipment for industrial and commercial use.

Simply fill out our “Become a Dealer” form, and a member of our team will get in touch to discuss next steps.

Spare parts are available through our network of dealers. Contact us for assistance in sourcing your spare parts.

All MAC machines are covered by a 12 month warranty. For details, please refer to the Servicing & Repairs section on the website or contact us directly.

Yes! Our expert technical team is available to provide assistance, whether you need troubleshooting, servicing, or maintenance advice. Contact us directly for expert support!

Contact us to schedule a free demonstration of any of our machines at your convenience.

MAC International is based at Kellaw Road, Yarm Road Industrial Estate, Darlington, Co. Durham, DL1 4YA.

We serve a wide range of industries, including food and drink manufacturing, transport and logistics, agriculture, oil and gas, facilities management, and more. We go into more detail in the Sectors section of our website here!

Yes! We offer bespoke solutions tailored to specific industry needs, including custom-built machines and software integration. Read more about this on our bespoke page or get in touch for a more detailed discussion.

MAC International is ISO 9001, ISO 14001, and ISO 45001 certified, ensuring the highest standards in quality, safety, and environmental responsibility.

Our zero-emission machines are eco-friendly, eliminate CO2 emissions, and provide cost-efficient, high-performance cleaning solutions without the need for diesel fuel.

These eco friendly pressure washer also provide a whole host of significant benefits such as:

• Lower Operating Costs – Ask us about our fuel cost calculator!
• Zero CO2 Emissions – Shrinking your carbon footprint.
• No Diesel Needed – Saying goodbye to the hassle of on-site diesel.
• High-Efficiency Performance – Consistent and exceptional results.
• Green, Clean, and 100% emission free.

Visit our Zero Emissions range page or get in touch through our contact form to find out more!

Regular cleaning and servicing are recommended to keep your equipment in optimal condition. This is a service us and our network of distributors provide as well as maintenance/service contracts.

Yes! While we have a strong presence in the UK, we also support an expanding network of dealers across Europe and other regions.

Absolutely. Contact us, and we’ll provide you with bespoke marketing materials tailored to your needs.

Our machines are designed with innovative technology, exceptional durability, and eco-friendly features, supported by unparalleled service and expertise.

Yes, we provide flexible financing and contract hire options for eligible customers. Contact our sales team to learn more.

Simply contact us by phone or email to book a service appointment. Our technicians will ensure your machine is running at peak performance.

We offer full after-sales support, including technical advice, servicing, repairs, and spare parts supply to ensure your machine operates effectively long-term.

Yes, many MAC machines are compatible with upgrades, including new software or add-on accessories. Contact our team to explore your options.

Yes, MAC machines are designed to handle the demands of industrial and commercial environments, offering durability and reliability in every application